"You have a very easy to use website. The consultant I spoke with upon making my first orders was very friendly and explained, in detail, how each of the products I ordered work. You have far better prices.
Your dispatch is very swift and everything is perfectly, and thoughtfully, packed. I also appreciate the personal approach you give to customer service by way of order updates written by people rather than automatic templates, and the note of thanks in every order from your dispatch personnel.
I couldn't recommend Hygiology highly enough to anyone ordering high quality, hard to source, supplements."
Belinda - 27.05.2015
"Once again you guys have amazed me with the service and care you take for your customer. I received my tablets today with a lovely note. The medication was two days later than your quoted delivery but that's fine these things happen. But my postage has been refunded and you apologised for the delay. Awesome. This is the best online service I have ever received. Thank you."
Sandie - 15.10.2014
Our success is based on 5 factors:
- With practitioner products between 5% - 35% below RRP, we provide value for money
- Exceptional customer service (read a few testimonials below - they're not all good ;)
- Fair delivery costs (get free delivery on your first order over $59) $7.90 standard Australia wide
- Expert product advice from a highly qualified, experienced practitioner
- Easy to use website. Some of our members are over 80 years of age.
"Package arrived in Singapore within 14 days. Very happy with customer service and price on products. Hygiology had advise me in a friendly manner and answers to all my need. I'd recommend to all buyers anywhere in the world."
Gaysorn - 09.10.2014 (Singapore)
"Great news, the order turned up this arvo! Many thanks for your service. We'll sure keep you in mind for future orders and recommend to our friends."
Brett - 08.10.2014 (Singapore)
"Through ordering my products from Hygiology, I have experienced product advice from a highly qualified, experienced practitioner, excellent customer service, and prompt delivery. I will definitely be ordering again from Hygiology and recommending their website to other people."
Kim - 10.09.2014
"Your prices, website, and policies are excellent. I plan to recommend your site to my friends."
Zephyr - 31.07.2014
"Thanks for your helpful and efficient service, much appreciated."
Pam - 25.06.2014
"Its always a pleasure doing business with you and you offer a very fast, efficient and friendly service."
Gabriella - 26.05.2014
"You guys are really amazing with your customer service, a real credit to the whole team there. I think that all companies could learn something from you guys when it comes to doing business on the net."
Gary - 27.3.2014
"Thank you for the great customer service. I am recommending your site to my friends."
Rochelle - 24.2.2014
"Just wanted to say WOW!! Super quick with the delivery!!! Really appreciated :)"
Ros - 20.2.2014
"You guys are great, thanks again."
Gabrielle - 11.2.2014
"Excellent service as usual."
Joan - 10.2.2014
"I very much appreciate the great service you provide."
Jan - 30.1.2014
"Thank you for the great service, looking forward for the second order and many more."
Frank - 31.12.2013
"You provide a brilliant service - many thanks to you and your team for your help!"
Melissa - 25.11.2013
"My package arrived today. Thanks for the fast shipping and excellent service. I will certainly purchase from you again."
Joan - 6.11.2013 (Singapore)
"Thanks for the GREAT service, got my order today and I am most happy with everything. Have put your site in my favourites, and will utilise your services, as living in rural areas it is often hard to get this type of help."
Michele - 1.11.2013
"My order arrived promptly and I am very happy with the results."
Karen - 13.10.2013
"I really appreciate you always sending my orders so quickly and keeping me up to date on everything . . . I am so pleased that I found your website."
Noelle - 11.10.2013
"Just a short email to thank you for your wonderful service. My order turned up yesterday. Ordered one day………….delivered the next!!!!!"
Melissa - 25.09.2013
"Thanks again for the great service"
Mary - 11.09.2013
"Thanks . . . wonderful as usual :)"
Carole - 05.09.2013
"Again, the best of service with a smile."
Mary - 04.09.2013
"Thanks so much....i'll order from you next time too."
Tracey - 16.08.2013
"I just want to say a huge thank you. I did actually receive my order this morning. Ice pack still had ice! What fantastic customer service and great communication. I would not hesitate to recommend your company and will definitely be a return shopper myself."
Jennifer - 09.08.2013
"It’s refreshing to find some good old fashioned customer service!"
Mary - 29.07.2013
"Quite prompt and sooner than I had expected as with other international orders. Personally, I am satisfied with the overall service."
Audrey - 29.07.2013 (Singapore)
"Many thanks for a great service."
Alice - 9.07.2013
"I appreciate that you wrapped the product in a gel pack. It was still cool when it arrived. I have added Hygiology to my favourites for my next order."
John - 5.07.2013
"Thanks for the feedback. I am happy with your website and service so far. I am glad i discovered Hygiology"
Name withheld on request - 1.07.2013
“Thanking you for such prompt service."
Gillian - 12.06.2013
“Thank you so much for your excellent customer service!! Will definitely be using your services again."
Hong-Viet - 31.05.2013
“Thanks for taking the time to do that. Good to know! So, I will have no problem ordering Probiotics from you again in future then!!"
Wendy - 31.05.2013
“Thanks again for your excellent service. It has been greatly appreciated."
Warren - 17.05.2013
“I am just writing to you to say a massive THANK YOU for your over and above service last week in regard to pushing that delivery through. It made my day and it made the nutrition seminar all that more informative ... It is so nice to see a business go over and above for there customers."
Lucy - 06.05.2013
“Very impressed with the fast service."
Berlinda - 02.05.2013
“Thanks for your prompt reply, much appreciated. With a response like that and you taking ownership and not making excuses, I will always purchase through you for that."
Craig - 01.05.2013
“Thank you for my order which was delivered. Fantastic service!"
“Your attention to your orders is wonderful. The cold pack was still cool and very pleased with the method of packaging. As you had indicated in an email, the parcel arrived on the planned day of Thursday.
Very pleased with continuing to use your services for temperature sensitive items and you have paid particular attention to keeping them as cool as possible."
Darren - 02.04.2013
“Thanks for such a great website. So easy to use. Quality products that I trust. Great service.
Sara - 13.03.2013
“Thanks for the message. Excellent service.The new order arrived less than 24 hours after the order was placed. Excellent mail system."
Peter - 21.02.2013
“Too quick! Thanks!"
Jeanine - 05.02.2013
“Thank you very much it has made life a lot easier ordering from you."
Rose - 01.02.2013
“Thank you for your email and for the delivery of products I received yesterday. Great service!
I have referred your website on to a friend of mine and she is very impressed."
Janelle - 24.01.2013
“Look forward to using your improved service again in 2013, but it is pretty good already!"
Sally - 02.01.2013
“Very pleased with Hygiology thus far. I intend to continue in 2013."
Frances - 01.01.2013
“Just wanted to thank you for your quick and informative responses and fast delivery of products. We have received the vitamins and couldn’t be happier."
Jess - 14.11.2012
“I am always so impressed by your service ... you are true to your word in when I receive my herbs. Thanks for providing a great business. I always enjoy shopping with you and your website is very easy to navigate."
Sara - 18.10.2012
“Fantastic! Great customer service - thanks."
Miranda - 02.10.2012
“You people are super efficient - you should be in Federal parliament - we need efficiency there."
Des - 22.08.2012
“Just wanted to let you know how impressed I was to get this message to let me know what was going on & then receive delivery of these vitamins today. Keep up the good customer service, I will definitely be ordering through you when they run out!”
Lynda – 13.08.2012
“Thank you on a great service. I received my goods 2 days after ordering them and have been very impressed with the service you provide. I am so happy that I can get the high quality products that my family use so conveniently. Thank you again for a smooth, easy and care-free transaction."
Christine - 02.08.2012
“Thank you for your continued communication - I will definitely order from you again."
Ward – 07.03.2012